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1. Domi is a manufacturing factory or trading company?
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We are the manufacturer with professional production experience in WPC for more than 10 years.
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2.The reasons why you choose cooperated with Domi brand?
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We have our own factory and quality control system. Quality is our factory long term pursuit. Strict selection of raw materials, Because we are clearly aware that the quality of raw materials not only determines the quality of the finished product, but also affects customer satisfaction with us.
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3. How many years of experience do you have in exporting?
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We have more than 10 years of experience in international trade and have exported our products to North America, Europe, Australia, the Middle East, Africa, and Southeast Asia.
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4. What is your typical production lead time?
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Lead times vary depending on the product and order quantity. Generally, production takes between 10 and 25 days after receiving the deposit and confirming all order details.
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5. How do you ensure product quality?
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We implement strict quality control procedures throughout production, from raw material inspection to final product testing and packaging. Every order is carefully inspected before shipment.
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6. What kind of after-sales support do you provide?
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Our team provides continuous support before, during, and after delivery. If any product quality or shipping issues arise, we will work closely with you to provide prompt and effective solutions within 24h.
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7. What certifications do your products have?
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Our products have been tested and certified by internationally recognized institutions. We can provide certifications and test reports such as CE, SGS, INTERTEK, and ISO9001 according to different product categories and customer requirements. Please contact our sales team for specific documentation details.
